Shipping policy

At Purple Strips UK, we are committed to providing you with the best shipping experience, tailored specifically to our customers in the UK.

We are delighted to offer three convenient shipping options designed to meet your needs:

  • Standard Express Shipping (Free): Our reliable option ensures your order is shipped promptly at no additional cost.

  • Priority Shipping (Same Day Shipping – £2): Need your order urgently? Opt for Priority Shipping to receive your slippers or shoes on the same day for just £2.

  • Premium Shipping (With Insurance – £9.99): For added peace of mind, choose our Premium Shipping option, which includes insurance coverage.

Processing Time: We endeavour to process and ship all orders promptly, usually within 3 business days of placing your order.

Tracking Your Order: Upon shipment, you will receive tracking information via email within 24 hours. You can also track your order using your email and order number for added convenience.

Customs & Duties: Orders shipped within the UK typically do not incur additional customs fees. However, any potential customs, duty, or taxes for international orders are the responsibility of the recipient.

Lost or Stolen Packages: While we strive for timely delivery, we are not liable for orders once they leave our warehouse. If needed, customers can contact the carrier directly for assistance.

Order Arrival: Should your order not arrive within 35 business days, please contact us, and we will ensure you receive a full refund.

Estimated Shipping Times: We estimate delivery times within the UK to be approximately 6–9 business days after processing. However, please note that external factors such as weather or logistics may occasionally cause delays beyond our control.

Location | Estimated Shipping Time
Canada | 6–9 business days

Contact Us: For any inquiries or assistance, reach out to us at support@purplestrips.co.uk Your satisfaction is our priority!

For more information or to lodge a complaint, please contact us via email or at our London address:

Purple Strips UK
 33 Queen St, London, EC4R 1AP